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6-Day Alaska: Chena Hot Springs, Aurora Winter Train, Exclusive Denali National Park Hiking, The Coldfoot Camp Overnight, Cross the Arctic Circle & The Arctic “Magnet” Wiseman Lodge Aurora Viewing

  • Highlights
  • Itinerary
  • Pricing
  • What's Included
  • Reviews
  • How to Book
  • Special Notes

Highlights

  • The Last Frontier--Take the Aurora Winter Train to cross the last Frontier and see the highest mountain in North America.
  • Date with Aurora--Include 4 nights aurora viewing experience:
  • Wait aurora as enjoy the hot springs at Chena Hot Spring Resort.
  • Wait aurora in Aurora Viewing Bar or Clear Summit Aurora Viewing Lodge.
  • View aurora at Wiseman Lodge around Arctic Circle positive zone.
  • Chase aurora when driving back from Arctic Circle. (For upgraded fly tour guests, you will be rearranged to view aurora at an aurora viewing lodge within Fairbanks afterwards.)
  • Tasty Food--Japanese seafood teppanyaki welcome dinner; delicious Asian lunch.
  • Extra Service--Professional photography guides let you get the best aurora pictures.
  • Explore Arctic--Take the Thomas Arctic Bus all the way to the Arctic, photograph at 66°33′N Arctic Circle Sign, check in at the Coldfoot Camp and visit the oborignal Wiseman Lodge at the mysterious Aurora Village.
  • Upgrade Tour--Voluntarily upgrade to the Fly Tour from Coldfoot to Fairbanks at your own expenses, to overlook the mysterious Alaskan landscape.
  • Local Experience--Have chance to experience Dog Sled Tour, Snow Machine Ride, Ice Fishing and Barbecue at your own expense.
  • Featured Hotel--International chain hotels, including breakfast and free wi-fi; featured lodging experience at Coldfoot Camp.

Itinerary

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Day 1: Home - Fairbanks

Participation method:

  • airport pickup

Summary of the Day:

Fairbanks airport pick-up:
1.Airport shuttle
(1)24/7 service for guests staying in Holiday Inn Express & Suites Fairbanks and SpringHill Suites by Marriott Fairbanks
(2)Please call hotel front desk (contact information listed below) after arrival for shuttle arrangement
2.Free pick-up with a mandarin guide:
(1)Limited to flights arriving between 16:00 and 17:30, and between 22:00 and 12:30 the next morning. Please meet at the “Alaska Tour” tour desk near baggage claim carousel #1
(2)Please provide updated flight information and a working cell phone number by calling/texting +1 (907) 310-6346 before boarding. Note that plans from many cellular carriers do not work in Alaska, please make sure the number you provided can receive texts or calls after landing, otherwise an alternative communication method should be established beforehand.
(3)Limited to one pick-up per guest
3.Taxi: estimated fare of $25-35 plus tips
4.Specially arranged pick-up: $100 per guest with a mandarin guide and $70 per guest with an English guide

Hotel contact information:
1.Holiday Inn Express & Suites Fairbanks
Front desk: +1 (907)238-1100
Address: 400 Merhar Avenue, Fairbanks, AK 99701
2.Westmark Fairbanks Hotel and Convention Center
Front desk: +1 (907)456-7722
Address: 813 Noble St, Fairbanks, AK 99701
3.SpringHill Suites by Marriott Fairbanks(Upgraded hotel)
Front desk: +1 (907)451-6552
Address: 575 1st Ave, Fairbanks, AK 99701

Fairbanks:The largest city in the Interior region of Alaska, located less than 120 miles (190 km) south of the Arctic Circle. One of the best places on earth for experiencing the beautiful and mysterious aurora. Aurora is visible on average more than 200 days per year in the vicinity of Fairbanks. A welcome seafood dinner will be arranged after the 5:00 pm - 5:30 pm pick-up.
Aurora Viewing Lodge:Take our shuttle to the selected aurora viewing lodge, Aurora Viewing Bar or Clear Summit Aurora Viewing Lodge, to experience the mysterious aurora at 10:00 pm. (Night one, fee is included.) Back to the hotel at around 2:00 am next morning.

Aurora Viewing Bar:
There are thousands of one-dollar bills with hand-written blessings all over the wall and the roof of the bar. You could wait for the Northern Lights in this lovely warm lodge and have a drink if you’re interested.

Clear Summit Aurora Viewing Lodge:
The bar is on the mountain top where is far away from the city and has less light pollution. There is a large monitoring screen in the bar, so please make yourself comfortable inside while waiting for the Northern lights to show up.

Attention!
1.Please be noticed the free welcome seafood dinner only be arranged on the day of arrival in Fairbanks; The guests who could not arrive on time shall be deemed to have given up the seafood dinner and have no refund.
2.If your flight arrives in Fairbanks before 5:00 pm, you could have a welcome seafood dinner for free. The guide will meet you around 5:00 pm to 5:30 pm in Fairbanks airport; Then will take you to the restaurant after the pick-up. If you arrive early and have already check in at the hotel, there will be another guide taking you to the restaurant from the hotel lobby at 5:00 pm.

Meals Included: Breakfast:None / Lunch:None / Dinner: Special Food/Dish
Hotel: Holiday Inn Express & Suites Fairbanks/Westmark Fairbanks Hotel and Convention Center or similar hotels

Day 2: Fairbanks City Tour - Chena Hot Springs Aurora Viewing Tour

Summary of the Day:

Depart from the hotel around 1:00 pm, enjoy Fairbanks city tour. Asian Lunch included.
The UAF Museum of The North --The University of Alaska Museum of the North is a vital component of the University of Alaska Fairbanks and the only research and teaching museum in Alaska. Explore Alaska Native cultures, natural wonders, and diverse wildlife, and experience 2,000 years of Alaska art. (You will take a tour of Morris Thompson Cultural & Visitor Center if UAF Museum of the North is closed. And get refund USD12 per person.)
Santa Claus House--It’s Christmas year-round in the North Pole, Alaska—just 20 minutes away from Fairbanks. It has the world’s largest Santa statue. You can choose holiday gifts for your special friends, or you can mail a postcard to them. (You will take a tour of North Pole Village if Santa Clause House is closed.)
Chena Hot Springs Aurora Viewing-- Depart from the hotel around 5:30 pm, enjoy the warmth of these natural Hot Springs in winter. Chance to visit the world’s only all-year around open Ice Museum (at your own expense) made of 1,000 tons of ice. It will be a memorable experience to see the creative things that are being carved out of ice! You can order an apple martini that comes in an ice molded martini glass (at your own expense, at least 21 years old). As daylight wanes, you can watch the northern lights while enjoying the hot springs! Back to Fairbanks hotel around 2:00 am the next morning. (Night two, fee is included.) (If you are not convenient to enjoy the hot springs due to physical sick, the tour guide will help to change your hot spring ticket to Ice Museum ticket which has the equal value.)
You could enjoy a free morning before Fairbanks City Tour. Optional tour: Dog Sled Tour.

Dog Sled Tour (This tour would take approximately 2 hours, Pick-up and drop-off at the specified hotels.)
Depart at around 10:30 am from hotel, then an Alaskan resident Leslie, will take you experience dog sledding and introduce you the dog sledding culture. Leslie came to the Alaska from twenty years ago, started from 2 Alaskan Malamutes and has grown into 50 dogs and a dogsledding cultural exhibition center now. As the annual dog sled race in Alaska becomes so popular all over the world, Leslie opens a training ground for the sled dogs and trains young mushers. She also provides dog sled adventures for the tourists and the income is to prepare for various International dog sled races. She is honored very much by the local community for supporting young mushers and helping them raise funds. In Leslie’s dog sledding cultural exhibition center, it uses pictures, audios and physical objects to show visitors how an Alaskan native use the dog sled as a traditional commuting tool and its profound cultural traditions. You will also have a chance to play with the cute dogs.
In winter (approximately from November 16th to the beginning of April, the specific date will be adjusted according to the local weather and temperature) you will experience the thrill of the dog sledding over the snow for about 20 to 25 minutes. Two passengers will sit on one sled that is being pulled by a team of dogs. The leading dogs are responsible for the direction and the dog near the seat is the most powerful. You will be speeding on the trail through the forest, splashing snowflakes and have lots of fun.
In autumn when there is insufficient snowfall (approximately from September 16th to November 15th, the specific date will be adjusted according to the local weather and temperature), the musher will let the dog team pull a ATV instead of a sled for about 5 to 10 minutes. Usually the mommy dog will breed in early fall, so you may have chance to play and take pictures with the newborn puppy! Leslie will also take you to the kennel and explain the history, breeding and training of the dogsledding in Alaska. And you will have a chance to sled first-hand with the musher and enjoy the cooperation and the team work spirit of the sled dog team.

Meals Included: Breakfast: Continental Breakfast / Lunch: Fast Food / Dinner:None
Hotel: Holiday Inn Express & Suites Fairbanks/Westmark Fairbanks Hotel and Convention Center or similar hotels

Day 3: Fairbanks - Coldfoot

Summary of the Day:

Thomas Arctic Bus:
**Alaska's 30 years of local operating experience, professional Arctic travel company services, with up to $10,000,000 commercial operating insurance.
**All commercial vehicles have Alaska local license plates and are operated by local reliable drivers who have rich experience of driving heavy vehicles on the Dalton Highway.
**Strict implementation of the D.O.T. professional driver driving electronic records of the US Department of Transportation.
**Thomas Arctic Bus has American school bus chassis, over weighted body and the shortest wheelbase to ensure safe commercial operation.
**Redesigned by a professional car manufacturer in the cold region of Edmonton.
**Canada 72-hour automatic independent heating and floor heating system.
**Capacious space with seat spacing and 120-degree tilt high back leather seats.
**Satellite phone, car satellite communication system CB Radio to ensure emergency rescue.
**Anti-fog double glazing.
**Equipped with washroom.
**Along the Dalton Highway, Fairbanks-Arctic Circle Midpoint Yukon River Camp, there are rescue workers to provide more security.
**At exclusive Yukon River camp restaurant, you could taste "Polar braised beef noodles".


Depart from the hotel around 10:00 am and leave for Coldfoot Camp.
Dalton Highway--It is one of the most isolated roads in the United States. It directly parallels the pipeline. It begins at the Elliott Highway, north of Fairbanks, and ends at Deadhorse near the Arctic Ocean and the Prudhoe Bay oil fields. It became a legend through the hit TV show “Ice Road Truckers” on the History Channel. More chances to see wildlife, such as caribou, arctic fox, wolf, moose etc.
Yukon River--Traverse the mighty Yukon River.
Trans-Alaska Pipeline--View the remarkable Trans-Alaska Pipeline, one of the world’s longest continuous pipeline systems, is more than 800-miles in length. It moves 500,000 barrels of crude oil a day.
Arctic Circle--Cross the Arctic Circle and receive an official Arctic Circle Adventure Certificate.
Coldfoot--Arrive at Coldfoot Camp in the foot of the Brooks Range. Mail postcards to your family and friends in the northernmost post office in America, or get your precious stamp in the National Park.
Wiseman Aurora Viewing Lodge--Enjoy an evening tour to historic Wiseman for a unique cabin visit and an opportunity to enjoy the solitude of the Brooks Range as you scan the northern sky for Northern Lights. Cabin visit includes complimentary hot beverages. Departs from Coldfoot at 10:00 pm and returns around 2:00 am next morning. (Night three, fee is included.)

1.There are only two single beds in each room. If you book Triple or Quadruple room, you will be arranged in two separate rooms during your stay at Coldfoot Camp, and no one will share a room with strangers.
2.You could just take the required items to Coldfoot Camp, store the heavy luggage in the front desk of Fairbanks hotel.

Meals Included: Breakfast: Continental Breakfast / Lunch:None / Dinner:None
Hotel: Coldfoot Camp or similar hotels

Day 4: Coldfoot - Fairbanks

Summary of the Day:

In the morning, you could participate in hiking, snowshoe walking, or visit aboriginal village organized by the English-language local guide in Coldfoot (please ask local guides for specific arrangements).
Depart from Coldfoot to Fairbanks by Thomas Arctic bus at around 3:00 pm - 3:30 pm. The guide will choose three locations with high elevations and open views, and you may encounter with the Northern Lights there. We’ll arrive at the Fairbanks Hotel at around 2:00 am - 3:00 am next morning. (Night four, fee is included.)
You have chance to upgrade today’s ground tour to Optional tour: Coldfoot to Fairbanks Arctic Fly Tour.

Coldfoot to Fairbanks Arctic Fly Tour upgrade (English-speaking tour guide.)
Late-morning to mid-afternoon, return via air from Coldfoot to Fairbanks, cross over the Arctic Circle in the air.
Bird-eye viewing the endless beautiful tundra.
The flight will take 1 hour to 1.5 hour, plan to be back to the hotel during 12:00 pm to 4:00 pm.
Aurora Viewing Lodge -- Take our shuttle to the selected aurora viewing lodge, Aurora Viewing Bar or Clear Summit Aurora Viewing Lodge, to experience the mysterious aurora at 10:00 pm. Back to the hotel at around 2:00 am next morning. (Night four)

1.Due to the weight limit, you could only carry 10 lbs. luggage when taking the flight.
2.If the “Coldfoot to Fairbanks Arctic Fly Tour” is cancelled due to the bad weather, the upgrade fee will be refunded, and you will be rearranged going back to Fairbanks by bus.

Meals Included: Breakfast:None / Lunch:None / Dinner:None
Hotel: Holiday Inn Express & Suites Fairbanks/Westmark Fairbanks Hotel and Convention Center or similar hotels

Day 5: Fairbanks - Denali National Park Hiking - Fairbanks

Summary of the Day:

Depart from hotel around 10:30 am. From Fairbanks to Denali by vehicle, from Denali to Fairbanks by train.
Denali National Park--The most famous national park that around mountain Denali. The mountains are not covered by forests, and the breathtaking natural beauty attracts visitors from all over the world. You will visit the Visitor Center here, there is a small museum inside, you could watch a movie "cardiac Denali" (about 20 minutes) to aquatint the scenery landscape, wild animals, even season alternation. In the winter, the Denali National Park will be covered by thick snow. With a fine weather and appropriate snowfall, you can enter the national park with a certified guide who has passed the official training. A short walking experience or an outdoor snowshoe walk will give you a closer look at North America's first peak.
Alaska Railroad--Continue your aurora adventure by Aurora Winter Train. Depart at 3:55 pm from Denali and arrive at Fairbanks at 8:00 pm. The Alaska Railroad was built at the era of the “Gold Rush”, more than 100 years ago. Along the way, the train travels through some of the most scenic and rugged territory in Alaska.
If you want to experience another aurora night, we recommend you Optional tour: Aurora Viewing Lodge.
Aurora Viewing Lodge (This tour would take approximately 4 hours, Pick-up and drop-off at the specified hotel.)
Take our shuttle to the selected aurora viewing lodge, Aurora Viewing Bar or Clear Summit Aurora Viewing Lodge, to experience the mysterious aurora at 10:00 pm. Back to the hotel at around 2:00 am next morning.

Meals Included: Breakfast: Continental Breakfast / Lunch:None / Dinner:None
Hotel: Holiday Inn Express & Suites Fairbanks/Westmark Fairbanks Hotel and Convention Center or similar hotels

Day 6: Fairbanks - Home

Summary of the Day:

Take the free hotel shuttle to the airport.
If your flight departs after 9:00 pm, we especially recommend you Optional tours: Snow Machine Ride, Ice Fishing and Barbecue. Both of them could be arranged in the same day.

Snow Machine Ride (This tour would take approximately 2 hours, Pick-up and drop-off at the specified hotels.)
An Alaskan resident Somkey will take you on your Alaska Snow Machine Tour! There is nothing like the thrill of driving the snow machine on your own. It is the fastest commuting tool on the snow, and its speed is comparable to a regular vehicle. The snow machine is different from the motorcycle because it is not driven by wheels but by the track rotation. Therefore, you will find the driving safer, more stable and easy to learn. You can ride it up to the hills, cross the obstacles and speed through the open field. You do not need any license to operate the snow machine! Come on and enjoy a scenic route with lots of fresh snow and experience the paradise on earth. (Please bring you winter gear such as waterproof suits, hat, gloves and warm boots to avoid frostbite.)

Ice Fishing and Barbecue (This tour would take approximately 4 hours, Pick-up and drop-off at the specified hotels.)
All rivers are frozen in Alaska from the end of November to March next year. The depth of the ice is up to 2m. The fish are very hungry under the ice and can often be readily caught even by people with little fishing experience (LMAO) The fishing guide Don will guide you to catch the trout and salmon! The Fishing equipment, clothes, transportation from the hotel are included.
Fishing License--The tour guide will assist you to buy a fishing license ($25/person at your own expense) on the tour day.

Fairbanks airport drop-off:
1.Airport shuttle
24/7 service for guests staying in Holiday Inn Express & Suites and SpringHill Suites by Marriott
Reservation required, preferably at least 12 hours before leaving the hotel
2.Taxi: estimated fare of $25-35 plus tips

Optional services (at your own expense):
1.Option One: Anchorage-Fairbanks Transportation Package
If you book this itinerary and plan to travel from Anchorage to Fairbanks on Saturday, you can book the Anchorage-Fairbanks Transportation Package at the best price below.
Required tours: Aurora Winter Train, Anchorage-Fairbanks (additional shifts during peak season, please ask us as need)
Departure Dates:2018.09.22-2019.04.13 Saturday
Departure Time: Anchorage 8:30 am
Arrival Time: Fairbanks 8:00 pm
Rack Rates: USD 200.00/person
(Comfort Inn Downtown Ship Creek or Holiday Inn Express Anchorage)Click here to book Anchorage Hotel 1orAnchorage Hotel 2
Required tours: Aurora Winter Train, Anchorage-Fairbanks (additional shifts during peak season, please ask us as need)

2.Option Two: Fairbanks-Anchorage Transportation Package
If you book this tour and plan to travel from Anchorage to Fairbanks on Sunday, you can book the Fairbanks-Anchorage Transportation Package at the best below.
Required tours: Aurora Winter Train, Fairbanks-Anchorage (additional shifts during peak season, please ask us as need)
Departure Dates: 2018.09.23-2019.04.14 Sunday
Departure Time: Fairbanks 8:30 am
Arrival Time: Anchorage 8:00 pm
Rack Rates: USD 200.00/person
(Comfort Inn Downtown Ship Creek or Holiday Inn Express Anchorage)Click here to book Anchorage Hotel 1orAnchorage Hotel 2
Required tours: Aurora Winter Train, Fairbanks-Anchorage (additional shifts during peak season, please ask us as need)

Attention!
**To avoid missing flight, please book a departure flight after 7:00 am on the last day.
**Aurora is a natural phenomenon and depends on solar activity. You are not guaranteed to see it.
**All the itinerary schedules are as above, but they could be changed according to your travel date, and the weather.
**This main tour could be auto confirmed 7 days before departure date, we strongly recommend that you sign up at least 7 days in advance.
**This journey requires a US visa.
**If your itinerary includes a connection to Alaska, once you have received confirmation of the tour from us, please provide your travel details promptly and we do our best to get you vehicle connections/flights to the desired destination of the tour departure.
**If you fail to provide timely and accurate flight information, it will result in a delay in the deployment of vehicles, tour confirmations, and personnel. We reserve the right, free of confrontations to refuse service to those individuals.

Meals Included: Breakfast: Continental Breakfast / Lunch:None / Dinner:None

Pricing

  1. Holiday Price/Person By Occupancy :

    1. The sequence of itineraries is subject to change without prior notice according to departure date, weather, traffic, etc.

    2. Two full-size beds per room, Usitour don't guarantee extra rolling/sofa bed for 3rd or 4th person, please contact front desk for availability;

    3. Some itineraries offer "Buy two get one discounted" or "Buy two get two discounted", which means three or four persons share one room can get discount;

    4. Due to we reserve bus seats, no-show of third and fourth discounted customers incur penalty fee, and the first and second customers should pay the fee to tour guide.

    5. Please read carefully the content in "What's Excluded" section on tour's detail page,and directly pay the fee in cash to your tour guide.

 

What's Included:

1. English speaking tour guide.
2. Free guide Airport pick-up within free pick-up time ranges.
3. The tours, tickets and traffic included in the itinerary.
4. Part of breakfast at hotel and other meals included in the itinerary.
5. 5-night hotel accommodations.
6. Transportation via deluxe air-conditioned coach.
7. Taxes.

What's Excluded:

Air fares between your hometown and the departure city.

All meals and drinks during the trip are not included in tour price. The tour guide will make eating arrangements.

A mandatory service fees:: $20/person/day. Please pay your tip to the tour guide on the same day to indicate recognition and encouragement for the tour guide work;

Personal room fees such as laundry or valet services, telephone calls, or alcoholic beverages/ mini bar items, unless they are otherwise specified.

Hotel accommodation fees are included in all itineraries, some hotels need to check in at the front desk at the time of check-in (no actual deduction) to ensure the financial security of the hotel in the room, the cost will be 2-3 business days after check-out ;

All listing mandatory admission, please pay  when you make the booking or pay cash to tour guide;

Any private expenses

Surcharge will be added to the total price when checking out.

All other fees not show in "What's Included".

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How to book

How to book:

Your purchase does not guarantee confirmation. Your purchase will initiate a reservation process. We will confirm with you via email within one to two business days.

Prices may vary due to availability. We reserve the right to make price adjustment without prior notice.

Please refer to our Customer Amendment, Cancellation and Refund Policy before you make reservation.

Local tour provider reserves the right to make modifications to tour arrangements including order of tour activities, hotel and its location if deemed necessary.

Booking process:
1. Place Order: Choose the departure date, pick-up location, number of adults/children, and tours or activities that you like, provide all required information and then place your order.
2. Complete Payment: You can pay with Discover, Master and Visa card, or with PayPal. Once you have completed the payment, you will receive a Reservation Form. The Reservation Form is not your voucher.
3. Confirm Order: Confirmation of your order will take up to 2 business days, depending on availability. If the tour you have chosen is unavailable or cancelled, we will offer you a full refund.
4. Get E-Voucher: Once your order has been confirmed, we will immediately send an E-Voucher to your email. Please read it carefully and keep it with you while traveling.
After You Book:

Immediately after submitting your reservation you will receive a Receipt of Reservation via email.

Within one to two business days of submitting your reservation you will receive a confirmation email from us. If you need to book an airline ticket, we recommend that you do so after you receive a confirmation of your tour reservation from us.

An E-Ticket will be sent to you via email as soon as details of your reservation are confirmed or your supporting information is received by us. We will provide you with all detailed information about your tour on the E-Ticket. Contact information for local tour provider will be included on E-Ticket for your convenience or re-confirmation purpose if re-confirmation is required.

Simply print your E-Ticket and present it with your valid photo ID on the day of your activity to your tour guide. Please remember E-Ticket is your proof of purchase.

Amendment/Cancellation/Refund policy

Once you receive your electronic travel voucher, your order has been confirmed. For any reason that you cannot attend the tour or desert the groupearly, there will be no refund for unused tours. All flights and hotel cannot be changed or canceled once confirm.

The specific amendment/refund criteria are as follows:
  • 1U.S. & Mexico travel packages
Cancellation Made Within Refund Policy
1-day tour Non-refundable
7 Days Prior to Departure Date Non-refundable
8-14 Days Prior to Departure Date 50% of payment is refunded
15-29 Days Prior to Departure Date 75% of payment is refunded (Mexico is 60%)
30 or More Days Prior to Departure Date 90% of payment is refunded
  • 2Alaska travel packages
Cancellation Made Within Refund Policy
1-day tour Non-refundable
10 Days Prior to Departure Date(including 10 days) Non-refundable
11-21 Days Prior to Departure Date 45% of payment is refunded
22-30 Days Prior to Departure Date 65% of payment is refunded
30 or More Days Prior to Departure Date 90% of payment is refunded
  • 3Hawaii travel packages (exclude Hawaii inter-island air ticket)
Cancellation Made Within Refund Policy
7 Days Prior to Departure Date Non-refundable
8-14 Days Prior to Departure Date 15% of payment is refunded
15 or More Days Prior to Departure Date 50% of payment is refunded
Tour package with "Once confirmed, no refund" notice Non-refundable
  • 4Canada travel packages
Cancellation Made Within Refund Policy
1-day tour Non-refundable
17 Days Prior to Departure Date Non-refundable
18-24 Days Prior to Departure Date 45% of payment is refunded
25-36 Days Prior to Departure Date 65% of payment is refunded
36 or More Days Prior to Departure Date 85% of payment is refunded

Surcharge for hotel upgrading is non-refundable

  • 4Yellowstone National Park travel packages
  • Please refer to "Cancellation and Refund Info" for individual tours.

  • 6European travel packages

Once the Europe Tour package orders and sends a "Tour Confirmation Form" or "E-voucher", no fees will be refunded. Cancellation of special circumstances will be carried out in accordance with the specific provisions of the "Precautions" in each route.

  • 7Australia travel packages
Cancellation Made Within Refund Policy
1-day tour Non-refundable
Air ticket included in the product Non-refundable
14 Days Prior to Departure Date Non-refundable
15-29 Days Prior to Departure Date 75% of payment is refunded
30 or More Days Prior to Departure Date 90% of payment is refunded
  • 8New Zealand travel packages
Cancellation Made Within Refund Policy
1-day tour Non-refundable
21 Days Prior to Departure Date Non-refundable
8-14 Days Prior to Departure Date 40% of payment is refunded
15-29 Days Prior to Departure Date 70% of payment is refunded
30 or More Days Prior to Departure Date 90% of payment is refunded
  • 9Africa travel packages
Cancellation Made Within Refund Policy
1-day tour Non-refundable
Tour package with "Once confirmed, no refund" notice Non-refundable
21 Days Prior to Departure Date Non-refundable
22-29 Days Prior to Departure Date 40% of payment is refunded
30 or More Days Prior to Departure Date 90% of payment is refunded
  • 10South America travel packages
Cancellation Made Within Refund Policy
1-day tour Non-refundable
Tour package with "Once confirmed, no refund" notice Non-refundable
7 Days Prior to Departure Date Non-refundable
8-14 Days Prior to Departure Date 70% of payment is refunded
15-29 Days Prior to Departure Date 50% of payment is refunded
30 or More Days Prior to Departure Date charge $200 penalty, the rest will be refund
  • 11Attraction tickets/ Show tickets/ Bus tickets
  • 12Cruise itinerary (any changes is deemed to be cancelled)
Cancellation Made Within Refund Policy
14 Days Prior to Departure Date Non-refundable
15-29 Days Prior to Departure Date 20% of payment is refunded
30-55 Days Prior to Departure Date 40% of payment is refunded
56-90 Days Prior to Departure Date charge $330 penalty per person, the rest will be refund

The Miami Cruise Line cancellation is subject to the cruise company rules

  • 13Reservation made 7 Days Prior to Departure Date
  • Reservations made 7 days prior to departure date are non-refundable if cancel due to personal reason, regardless of whether you have received the Confirmation Form or E-voucher.

  • 14Confirmed order
  • The following terms apply to the refund policy when canceling or changing a confirmed order

    (a) Reducing the number of travelers

    (b) Rescheduling tour departure date

  • 15Cancel amended order
  • If cancel the order that has been rescheduled tour departure date, refund policy will be applied to the original tour departure date.

  • 16Cancellation of free-fare passenger of "buy 2, Get 1 or 2 Free" offers (exclude Yellowstone National Park tours)
  • If cancellation of free-fare passenger(s) is made at least 10 days before tour departure date, the reservation will be subject to a $50.00 Amendment Fee. No-show or cancellation within 10 days will be assessed a penalty fee as amount of child price.

  • 17The specific amendment/refund criteria after receive Confirmation Form and E-voucher:
  • (a)If amendment is made at least 7 days before tour departure date, the reservation will be subject to a $50.00 Amendment Fee and any other surcharge.

    (b) You can fill the flight information one-time for free after receive Confirmation Form, and will be charge $50 Amendment Fee after.

    (c)If a tour is scheduled to depart within the next 7 days, we will not change a traveler's departure date and will not offer a refund.

  • 18How to Change/ Cancel a Reservation
  • Amendment or Cancellation must be made by filling out and signing the Usitour Amendment Request Form and Cancellation Request Form. Please email, fax or mail to us, and confirm of receiving by calling us. We will process your request within 7 to 15 business days.

    Email: service@usitour.com

    Fax: 626-768-3706

Special Notes

1. Usitour cooperates with top local tour operators and ensures the best quality of services to all travelers.

2. The sequence of itineraries is subject to change without prior notice according to departure date, weather, traffic, holidays, construction, etc.

3. Please ensure safety of your luggage always, especially in public areas. The tour operator or the tour guide cannot be held responsible for any loss of personal belongings.

4. Please bring valid documentation on travel date (passport, driving license, visa, etc).

5. No-show of third and fourth discounted passengers incurs a penalty fee, and the first and the second passengers should pay the fee to the guide.

6. National Park Pass / City Pass / Entry Tickets / Annual or Season Passes / Senior Pass (or) any admission tickets to attractions purchased on your own are not allowed on this tour. All mandatory / optional tour services, have to be purchased as instructed in the exclusions section.

7. Two full-sized beds per room. No additional bed for children, 3rd or 4th travelers. 

8. Tour is not wheel chair accessible.

9 Children at 18 or under 18 years old must be accompanied by a partner at 19 or 19+ years old.

10. We recommend that you book your flight ticket after receiving the confirmation e-tour ticket. After ordering the ticket, please return to our website tours.usitour.com “My Account” to fill in the ticket information for the guide to pick up the plane.

11. If the flight is late or delayed, please inform the pick-up personnel in time. We are not responsible for this issue affected due to your pick-up arrangement.

12. For the principle of fairness, the bus seats are rotated daily during the trip. Please cooperate with the tour guide to avoid unnecessary disputes.

13. For New Year's Day, National Day, Labor Day or other long weekend holidays, the group fee will be adjusted appropriately. Please confirm the price before booking.

14. In order to ensure that all guests can start the tour on time, please arrive at the pick-up location 10 minutes in advance, and we are not responsible for your expiration.

From

$1,139

/person

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